dhrion Pvt. Ltd (“Dhrion”, “we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://dhrion.com or use our services (including counseling, assessments, and learning content).
By accessing or using our platform, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect the following categories of data:
a) Personal Information
– Full Name, Email, Phone Number
– Gender, Date of Birth
– Address, City, State, Country
b) Account & Login Data
– Username, Password (encrypted)
– Signup and session activity
c) Assessment & Career Data
– Psychometric test responses
– Career preferences
– Student academic history
d) Payment Information
– Payment method (via Razorpay/UPI/Credit Card)
– Transaction IDs (we DO NOT store card details)
e) Device & Technical Information
– IP address, browser, OS, device type
– Access times, location (approx.), cookies
f) Counselor Profile Data
– Professional bios, certifications, photos, pricing (if applicable)
2. How We Use Your Information
We use your data to:
– Provide personalized career assessments and reports
– Schedule and manage counseling sessions
– Maintain your dashboard, progress history, and analytics
– Communicate updates, confirmations, and reminders
– Improve our platform and user experience
– Detect fraud, violations, or abuse
We may anonymize user data for statistical and research purposes.
3. Sharing of Information
We do not sell your data. We may share your information with:
– Authorized Counselors for assessment interpretation or career guidance
– Technology Partners (e.g., Edumilestones) for assessment and analytics
– Payment Gateways (e.g., Razorpay) for transaction processing
– Government authorities or legal entities when required by law
All partners are contractually bound to maintain confidentiality.
4. Children’s Data
If you are under 18, your parent or guardian must approve your use of the platform. We take additional care when collecting, storing, or analyzing data from minors, especially for psychometric tools.
5. Cookies and Tracking Technologies
We use cookies and tracking tools to:
– Recognize returning users
– Analyze traffic and engagement
– Customize content and recommendations
You can disable cookies via browser settings, but the platform may not function optimally.
6. Data Security
We implement industry-standard encryption and security protocols:
– SSL encryption
– Secure data storage on third-party compliant servers
– Role-based access control for counselors and staff
However, no method is 100% secure. We encourage users to protect their passwords and report suspicious activity.
7. Your Rights and Controls
You have the right to:
– Access your personal data
– Update or correct inaccuracies
– Request data deletion (subject to policy & legal constraints)
– Withdraw consent for marketing emails at any time
8. Communication Preferences
You may receive:
– Service-related emails (bookings, reports)
– Career updates, newsletters (opt-in)
– Promotional campaigns (with opt-out option)
You can manage preferences from your account or unsubscribe directly.
9. International Data Transfers
If you access Dhrion.com from outside India, your data may be transferred to and processed in India. By using the platform, you consent to such transfer.
10. Legal Compliance
This policy complies with:
– The Information Technology Act, 2000 (India)
– Reasonable security practices under the SPDI Rules
– Industry best practices for education and career tech
11. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted with the “Last Updated” date. Significant changes may be communicated via email or dashboard alerts.
12. Contact Us
If you have questions, complaints, or requests related to privacy, please reach us at: contact@dhrion.com